Are you a strategic and dynamic training professional passionate about developing talent in the insurance sector? AXA Hong Kong and Macau is seeking a talented Agency Training Manager to design, revamp, and deliver high-impact training programs that align with our culture and ambitious business goals. This is a key role in empowering our agency force, from new agents to managers, with the knowledge and skills to excel. If you have a strong background in life insurance training and a drive for excellence, we invite you to help shape the future of our sales channels.
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Your Impact
As a member of the global AXA Group, we are committed to acting for human progress by protecting what matters. In this role, you will be instrumental in strengthening our agency network the frontline of our business. You will ensure our training curriculum is not only comprehensive and compliant but also innovative and engaging, directly contributing to the professional growth of our agents and the sustainable success of our operations in Hong Kong and Macau.
Your Key Responsibilities
You will lead the development and execution of a robust agency training framework.
- Design, revamp, and manage the end-to-end training curriculum for new agents, experienced agents, and agency managers, ensuring alignment with AXA’s strategic objectives.
- Conduct training needs analysis and evaluate program effectiveness to drive continuous improvement.
- Develop and deliver training programs across key areas: investment-linked products, business operations, and agency management.
- Continuously update training content and methodologies to maintain a high-quality, modern learning experience.
- Assist in coaching and mentoring junior trainers to build a high-performing training team.
- Oversee various training projects and ensure the smooth accreditation and execution of Continuing Professional Development (CPD) programs.
- Monitor training outcomes and provide insights to business leaders on agency capability development.
Qualifications for Success
We are looking for an experienced professional with a blend of industry expertise and facilitative skill.
- University degree in any discipline.
- Minimum 4 years of experience in agency training, agency management, or sales management within the life insurance industry.
- Professional qualifications such as FLMI, IIQA, or other insurance certifications are highly preferred.
- Excellent communication, interpersonal, and presentation skills with proven course facilitation ability.
- Self-motivated, able to work under pressure, and manage multiple projects.
- Proficient in both written and spoken English and Chinese.
- Strong PC skills (Word, Excel, PowerPoint).
Why Join AXA?
At AXA, we are committed to our people’s well-being and professional growth in an inclusive and diverse environment.
- A competitive remuneration and benefits package.
- A competitive hourly rate $23.00
- A pivotal role within a leading global insurer during an exciting phase of transformation and growth.
- Opportunities for significant professional development and career advancement.
- A culture that values Diversity and Inclusion, sustainability, and innovation.
- The chance to contribute to meaningful work that protects customers and supports community progress.
Apply to Make a Difference
If you are ready to leverage your expertise to build a best-in-class agency force, we encourage you to apply.
Explore more about our Culture, Benefits, and Career Development on the AXA Hong Kong website. To apply, please submit your application through our official careers portal. AXA is an equal opportunity employer committed to creating an inclusive workplace where everyone can maximise their potential. We look forward to receiving your application.
