We are seeking a skilled Service Technician to join a 100-year-old, family-owned business serving Christchurch and the wider Canterbury region. In this varied role, you’ll be the expert servicing and repairing essential packaging, labelling, and weighing equipment for a diverse range of customers. With a company vehicle, full training, and a clear path for professional development, this is a fantastic opportunity to build your future with a respected industry leader.
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Company Overview
Our client is a remarkable family-owned business with over a century of history and a strong presence across New Zealand and Australia. They specialise in manufacturing and supporting critical equipment like self-adhesive labels, weighing scales, and packaging systems for numerous industries. Despite their size and longevity, they have maintained a close-knit team culture built on strong values. Working here means joining a stable, recession-resistant organisation that genuinely cares about its people and encourages their growth.
Key Responsibilities
You will be the go-to technician ensuring our clients’ operations run smoothly. Your role will be a mix of workshop and on-site work, including:
- Servicing, fault-finding, diagnosing, and repairing a wide range of packaging systems, labelling equipment, and weighing scales.
- Travelling to customer sites across the region (from Kaikoura to Timaru) to perform equipment setup, calibrations, preventative maintenance, and urgent breakdown repairs.
- Working effectively within a supportive, close-knit team while also managing your own schedule and customer interactions independently.
- Providing exceptional customer service, communicating clearly about technical issues and solutions.
- Maintaining accurate records and utilizing your problem-solving skills to deliver reliable, efficient service.
Qualifications
We are looking for a practical, customer-focused professional with a solid technical foundation. You will need:
- At least 2+ years of hands-on experience diagnosing and fixing electrical, electronic, and/or mechanical faults.
- Excellent written and verbal communication skills, as this is a highly customer-focused role.
- Strong problem-solving abilities, good numeric skills, and meticulous attention to detail.
- A full, clean New Zealand driver’s licence and the ability to comfortably handle regular physical lifting.
- An intermediate level of computer literacy, particularly with Microsoft Office.
- While experience with labelling/packaging equipment or scales is beneficial, a keen willingness to learn is most important full training is provided.
Benefits and Perks
This role comes with an outstanding package designed for your security, growth, and work-life balance:
- A competitive hourly rate, a company vehicle with a fuel card, and a profitability-based bonus scheme after 6 months.
- Overtime paid at time-and-a-half for hours over 40, plus a $250 weekly on-call allowance when rostered (approximately 1 in 5 weeks).
- Full, paid training and upskilling, including support to gain EAS-EST Registration, demonstrating a real investment in your career.
- All tools, uniform, a laptop, and a phone provided.
- Fortnightly pay, long service leave, and meal allowances for any required overnight travel.
- The unparalleled job stability of working for a century-old, essential-service business.
How to Apply
If you are a reliable technician ready for a rewarding career with a fantastic company, we encourage you to get in touch. You can also email your application to Mel@summitrecruitment.co.nz and click ‘Apply’ on the job listing. This is an excellent opportunity to join a team where you are valued and supported for the long term. We look forward to hearing from you.
