A rewarding opportunity is available for compassionate individuals seeking hands-on support worker roles in New Zealand. As a Kaiawhina (Support Worker), you will assist tāngata whaiora people with intellectual disabilities or mental health needs in living with dignity, independence, and connection. Based in one of our whare (residential homes), you will help with daily routines, support health plans, and encourage participation in cultural and community life. This role is ideal for those who value meaningful work and enjoy making a positive impact on others’ lives.
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Company Overview
Te Roopu Taurima is Aotearoa’s largest kaupapa Māori disability support organization. With nearly 400 kaimahi (staff) across Northland, Auckland, Waikato, and Christchurch, the organization provides 24/7 care through residential, vocational, respite, and mental health services. Te Roopu Taurima is guided by kaupapa Māori values, emphasizing purpose, whanaungatanga (connection), and cultural identity in all support services.
Key Responsibilities
- Assist tāngata whaiora with daily routines including meals, personal hygiene, and household tasks
- Support individuals in building independence and confidence in daily living
- Help implement health and wellness plans, including medication administration (training provided)
- Facilitate participation in community and cultural activities
- Maintain a safe, welcoming, and warm residential environment
- Attend team hui (meetings) and engage in ongoing learning and development opportunities
- Work collaboratively with Kaitātaki (Team Leaders) and other kaimahi to deliver high quality support
Qualifications
Applicants should demonstrate a calm, caring, and respectful approach to supporting others. Willingness to learn about kaupapa Māori values and practices is essential. Strong communication skills, teamwork, and flexibility to work rotating shifts—including days, evenings, weekends, and public holidays—are required. A full driver’s licence and access to reliable transport are essential. Previous experience in mental health, disability, or working with vulnerable adults is advantageous. NZ Certificate in Health & Wellbeing (Level 2 or above) is desirable but not required.
Benefits and Perks
This role offers an hourly rate of NZD 23.50 to 29.10 and provides full training to gain the NZ Certificate in Health & Wellbeing (Levels 2–4). Employees enjoy a values-based, inclusive workplace, paid birthday leave for PSA members, EAP support, and free life and trauma insurance cover. Additional perks include staff discounts at over 50 brands, regular team events, dedicated training, and long service leave to recognize commitment.
How to Apply
Interested candidates can apply directly via the Te Roopu Taurima website or careers portal. Prepare your CV highlighting any relevant experience and availability for rotating shifts. This position is ideal for individuals committed to supporting tāngata whaiora in a culturally respectful and meaningful way, offering both personal growth and the opportunity to make a significant difference in people’s lives.
