A world renowned luxury hotel in the heart of Hong Kong is seeking a skilled and dedicated General Technician to join its POMEC team. This is an opportunity to be part of an award winning property that sets the standard for contemporary luxury, where your technical expertise will help maintain the impeccable condition of one of Asia’s most celebrated hotels. If you take pride in solving engineering challenges, enjoy working with a team that values integrity and craftsmanship, and want to be part of a culture that embraces growth and excellence, this role offers the chance to work in an environment where every detail matters. You will be responsible for carrying out repairs, maintaining plant equipment, and ensuring that all systems operate safely and efficiently, contributing to the seamless experience that guests expect from a five-star landmark.
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Company Overview
Mandarin Oriental Hotel Group is the award winning owner and operator of some of the world’s most luxurious hotels, resorts, and residences, with a strong development pipeline and a reputation for legendary service inspired by Asian heritage. The Landmark Mandarin Oriental, Hong Kong is a masterpiece of contemporary design and one of only 13 hotels worldwide to achieve Triple Five‑Star status across hotel, spa, and restaurant in the Forbes Travel Guide. Located in the epicentre of one of Asia’s most exciting cities, this cutting‑edge luxury hotel offers state‑of‑the‑art guestrooms, award‑winning dining, and world‑class spa facilities. The hotel is highly respected as a global pioneer in eco‑friendly sustainability and luxury, values that are integral to the Mandarin Oriental Group.
Key Responsibilities
- Maintain proper and safe condition of all plant, plant rooms, equipment, and work areas, ensuring all systems operate reliably.
- Comply with all Fire, Life, Health, Safety, Security and Environment standards, upholding the highest levels of safety.
- Be conversant with hotel emergency procedures and perform Emergency Response Team duties as required.
- Interact with guests, patrons, and colleagues in a courteous, professional, and service oriented manner.
- Carry out work in accordance with the hotel’s planned maintenance programme, ensuring all tasks are completed to standard.
- Keep all log books and records up to date, maintaining accurate documentation of maintenance activities.
- Assist engineering personnel with technical advice and help maintain consistent standards across the department.
- Set up audio and video equipment for functions, ensuring all technology is ready for events.
- Actively assist with energy conservation and control initiatives, contributing to sustainability goals.
- Liaise with other departments and contractors to coordinate repairs and maintenance work.
- Arrange repair work for outstanding work orders concerning guest rooms, public areas, and back of house spaces.
- Monitor the performance and efficiency of all building services sections.
- Arrange for repair of electronic, microprocessor, and computer controlled equipment.
- Suggest alterations or improvements for system operations to enhance efficiency and reliability.
Qualifications
A minimum higher certificate holder in Building Services, Mechanical or Electrical Engineering, or other related disciplines is required. A Grade A electrical worker license is an advantage, as is a Fire Tube Boiler License with knowledge of engineering plants and boilers. Candidates should have at least two years of relevant work experience, along with basic computer skills. Good spoken and written Chinese or Cantonese and basic English are essential. The ability to work independently and under pressure is important, as is a commitment to safety, quality, and service excellence.
Benefits and Perks
This full time position offers a competitive monthly salary ranging from HK$25,000 to HK$32,000 depending on experience and qualifications. Learning and development programmes are crafted to support your growth at every stage of your career. The MOstay programme offers complimentary nights and attractive rates on rooms for you and your loved ones wherever you go in the world. Health and colleague wellness benefits include a variety of health programmes and wellness initiatives. Retirement plans are offered based on length of service and role, reflecting the company’s commitment to its people.
How to Apply
If you are a master of craft with a passion for technical excellence and want to be part of a team that delivers legendary luxury service, we invite you to apply. Please submit your application through the Mandarin Oriental careers portal. Join a workplace where your skills are valued, your growth is supported, and your contributions help maintain the exceptional standards of one of the world’s great luxury hotels. Your journey with The Landmark Mandarin Oriental starts here. Apply today.
