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Ready to create shopping experiences that customers will remember? We’re looking for enthusiastic Customer Service Assistants who believe that every interaction matters. In this vibrant retail role, you’ll be the heart of our store operations – the friendly face that greets customers, the helpful guide who finds perfect solutions, and the dedicated professional who keeps everything running smoothly. If you love connecting with people and take pride in delivering exceptional service, this is your chance to shine.
Company Overview
We’re a beloved retail brand known for creating delightful customer experiences across multiple product categories. From fashion and sportswear to home goods and beyond, we’ve built our reputation on service excellence and quality products. Our stores are dynamic environments where teamwork thrives and every team member plays a vital role in maintaining our high standards and welcoming atmosphere.
Key Responsibilities
Your day will be filled with variety as you move between different aspects of store operations:
- Provide warm, attentive service to every customer, helping them find exactly what they need
- Develop strong product knowledge across different departments to offer genuine recommendations
- Operate tills efficiently while maintaining friendly interactions with customers
- Keep shelves fully stocked and create attractive displays that showcase our products
- Guide customers through our multi-channel shopping options, including online services
- Maintain excellent store standards through regular tidying and reorganizing
- Work collaboratively with team members to ensure seamless customer experiences
Qualifications
We’re looking for candidates who bring the right energy and attitude:
- A naturally friendly and approachable personality with genuine enthusiasm for helping people
- Ability to stay positive and energetic while being on your feet throughout the day
- Flexibility to work various shifts, including weekends and evenings as needed
- Willingness to learn about our diverse product ranges and services
- Strong communication skills and attention to detail
- Team-oriented mindset with a collaborative approach to work
- No specific experience required – we value great attitude and willingness to learn
Benefits and Perks
We invest in our team members’ growth and well-being with comprehensive benefits:
- Competitive hourly rate with regular pay reviews
- Comprehensive training through our PACE development program
- Opportunities to learn across different departments and product categories
- Clear career progression paths within our growing organization
- Supportive team environment with regular feedback and coaching
- Employee discounts on our wide range of products
- Flexible scheduling to help maintain work-life balance
- $48,000 – $66,000 per year
How to Apply
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If you’re excited to bring your unique personality and customer service skills to our team, we’d love to hear from you.
The application process is straightforward – simply submit your current CV and a brief note about why you’d be perfect for this customer-focused role. We review applications regularly and will contact suitable candidates to arrange an initial conversation. Join us in creating memorable experiences for every customer who walks through our doors
