Assistance Workers Required In Canada

Are you looking for a career where your empathy and professionalism can directly support individuals and families in your community? The Ministry of Social Development and Poverty Reduction is seeking dedicated Employment and Assistance Workers across British Columbia. In this essential role, you will assess eligibility and connect people to vital income and disability supports, providing a crucial service during times of need. If you are a compassionate, organized professional seeking meaningful work in public service, we encourage you to apply.

Company Overview

The BC Public Service is committed to building a diverse and innovative workplace that reflects the communities we serve. The Ministry of Social Development and Poverty Reduction plays a key role in delivering services that support the well-being of British Columbians. We foster an inclusive, rewarding environment where your work directly contributes to reducing poverty and helping citizens navigate challenging circumstances. Join a team dedicated to making a tangible difference.

Key Responsibilities

As an Employment and Assistance Worker, you will be on the front lines of service delivery. Your core duties will involve:

Connecting with clients who may be in crisis, gathering necessary information with sensitivity to accurately assess their eligibility for supports and services.
Organizing a demanding workload, setting priorities, and meeting performance targets in a high-volume, fast-paced environment.
Effectively communicating impactful decisions, maintaining composure and clarity during difficult conversations.
Providing services through various channels, including in-person at community offices, or via phone and virtual platforms.
Applying a strong understanding of relevant legislation and policy to ensure fair and accurate support delivery.

Qualifications and Skills

To be successful in this role, you will need:

Secondary school graduation or equivalent (GED).
One or more years of experience delivering high-standard client service in a busy, fast-paced environment (in-person, virtual, or by phone).
One or more years of experience working with computer applications like MS Word, Excel, and Outlook.
Experience providing services to clients facing challenges such as poverty, substance use, or mental health issues.

Preference may be given to candidates with:

Experience in community-based or social service roles, such as shelter work, outreach, or harm reduction, primarily supporting vulnerable populations.

Benefits and Details

This is a rewarding opportunity with the BC Public Service, offering:

A competitive annual salary range of $62,482.31 to $70,714.01, which includes a 1 Grid Market Adjustment.
The opportunity to work in multiple locations across BC in an on-site capacity.
A chance to be part of a diverse, inclusive workplace that values the population it serves.
A meaningful career path within the public service, making a direct impact on community well-being.

How to Apply

To apply for this position, please submit your application online through the BC Public Service hiring portal Apply here: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/121993

For more information about the Indigenous Applicant Advisory Service, please visit: Indigenous Applicant Advisory Service – Province of British Columbia.

We thank all applicants for their interest. The BC Public Service is an equal opportunity employer committed to creating a diverse and inclusive workforce.