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Are you a welcoming and attentive individual who enjoys creating exceptional first impressions? We are seeking a dedicated Bell Attendant to join our guest services team. In this vital frontline role, you will be the welcoming face of our property, assisting guests with their arrival, departure, and all their needs in between. If you are professional, proactive, and take pride in delivering outstanding service, we invite you to apply.
About the Role
The Bell Attendant is essential to crafting a memorable guest experience from the very first moment. You will ensure a seamless and welcoming arrival process, provide helpful information, and assist with luggage and transportation. Your role is to anticipate needs, offer genuine hospitality, and ensure every guest feels valued and well-cared for throughout their stay, upholding our high standards of service and safety.
Your Key Responsibilities
Your day will be dynamic, focused on personal interaction and attentive service. Key duties include:
- Warmly greeting guests upon arrival, escorting them to their rooms, and explaining room features and hotel amenities.
- Safely transporting guest luggage to and from rooms, vehicles, and the storage area.
- Assisting guests with loading/unloading luggage from vehicles and providing clear directions.
- Arranging transportation (taxis, shuttles) and managing advance requests.
- Proactively providing information about hotel services, operating hours, and local attractions.
- Maintaining a constant presence, ensuring property security by monitoring premises.
- Upholding impeccable standards in uniform and personal presentation.
- Collaborating effectively with all team members to ensure a cohesive guest experience.
The Skills
To excel in this active service role, you will need:
- A genuine passion for hospitality and guest service.
- Excellent communication and interpersonal skills.
- Physical fitness to stand/walk for extended periods and to lift, carry, push, and pull objects weighing up to 50 lbs independently (and heavier items with assistance).
- The ability to move quickly and efficiently, including on stairs, ramps, and uneven surfaces.
- A keen eye for detail, professionalism, and a polished appearance.
- Reliability, a positive attitude, and the ability to work well within a team.
- The capacity to work flexible hours, including weekends and holidays.
What We Offer
This role offers a rewarding entry point into the hospitality industry with opportunities for growth.
- A competitive wage SGD 1,950–SGD 2,100 a month and benefits package.
- Comprehensive training in guest service standards and safety procedures.
- The opportunity to work in a dynamic, team-oriented environment.
- Potential for career advancement within the hospitality sector.
- The satisfaction of directly contributing to positive guest experiences.
Apply to Join Our Hospitality Team
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If you are a service-oriented individual with the energy and dedication to make every guest feel welcome, please submit your resume and a brief cover letter outlining your suitability for this role.
We thank all applicants for their interest. Only those selected for an interview will be contacted. We are an equal opportunity employer.
