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Do you enjoy making someone’s day a little brighter? Singapore Flyer is looking for friendly and service-oriented individuals to join our team as Guest Service Ambassadors. In this role, you will be the first point of contact for our visitors, playing a key part in creating a pleasant and memorable experience from the moment they arrive. If you have a welcoming smile, enjoy helping people, and want to work at one of Singapore’s iconic landmarks, we would love to hear from you.
Company Overview
The Singapore Flyer is more than just an observation wheel; it’s a premier attraction that offers breathtaking views and unforgettable experiences to visitors from around the world. We are dedicated to providing exceptional service and ensuring every guest leaves with a wonderful memory of their visit. Our team is passionate, professional, and committed to upholding the high standards of hospitality that our landmark is known for.
Key Responsibilities
As a Guest Service Ambassador, you will be at the heart of our daily operations, ensuring a smooth and enjoyable visit for every guest. Your core duties will include:
- Providing a warm and professional meet-and-greet service, assisting guests with inquiries and directions to enhance their visit.
- Guiding guests through key points such as ticket purchase areas, entry turnstiles, and boarding gates for their flight on the Flyer.
- Checking tickets at the entry point to ensure a smooth admission process.
- Coordinating the special boarding procedures for VIPs and private capsule guests with efficiency and discretion.
- Managing crowd control by maintaining orderly queue systems and ensuring guests adhere to all safety requirements in a firm yet polite manner.
- Performing rotating shift work as required to support our operational hours.
Qualifications
We are looking for candidates with a positive attitude and a heart for service. The ideal applicant will have:
- Minimum educational qualification of N’ Levels or above.
- Some prior customer service experience is required.
- Good communication and interpersonal skills.
- A customer-oriented mindset with a pleasant, outgoing, and helpful disposition.
- The ability to remain calm and professional while managing queues and ensuring safety protocols are followed.
- Flexibility to work on a rotating shift schedule.
Benefits and Perks
Joining the team at Singapore Flyer offers a unique and rewarding career experience. You will enjoy:
- The opportunity to work at one of Singapore’s most famous and iconic tourist attractions.
- A dynamic work environment where you interact with people from all over the world every day.
- Comprehensive on-the-job training.
- A competitive hourly rate between $27.00 and $33.00.
- A supportive team atmosphere in a well-established organization.
- The satisfaction of creating memorable experiences for our guests.
How to Apply
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If you are a people-person with a great attitude and a desire to provide excellent service, we encourage you to apply for the Guest Service Ambassador role.
To submit your application to join the team at Singapore Flyer, please follow the designated application process. Help us welcome the world to Singapore and create lasting memories. We look forward to receiving your application.
