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Are you a vibrant and organised people-person looking for a rewarding part-time role? Rehab Co St Johns is seeking a welcoming and efficient Receptionist-Administrator to become the friendly face and operational heartbeat of our busy clinic. If you thrive in a dynamic, client-focused environment and love supporting a team that makes a real difference, this is the perfect opportunity for you.
Company Overview
Rehab Co is a dedicated team of clinicians focused on helping our clients feel their best through physiotherapy and rehabilitation. We pride ourselves on creating a supportive, fun, and professional environment for both our team and our clients. Our St Johns clinic is a place where exceptional care and a positive client experience begin from the very first point of contact.
Key Responsibilities
You will be central to our clinic’s smooth operation and client satisfaction. Your key duties will include:
- Providing a warm, professional welcome and five-star customer service to all clients, both in person and over the phone.
- Managing high-volume appointment scheduling efficiently for multiple clinicians.
- Handling client recalls, follow-ups, and clear communication with accuracy and care.
- Supporting our clinical staff with day-to-day administrative tasks to help their workflow run seamlessly.
- Taking a proactive approach to problem-solving and managing a variety of competing tasks with strong organisational skills.
- Confidently using clinic technology and systems to manage bookings, billing, and client records.
Qualifications
We are looking for a reliable and detail-oriented professional with a positive attitude. The essentials for this role are:
- A minimum of 2 years of experience in a reception, administration, or customer service role.
- An excellent phone manner and outstanding client service skills.
- Strong organisational ability and the confidence to prioritise a busy workload.
- High attention to detail, reliability, and the initiative to work independently.
- Tech-savviness and a quick ability to learn new systems.
- Experience in a medical, physiotherapy, or allied health setting, and familiarity with ACC and billing processes, is ideal but not essential.
Benefits and Perks
This is more than just an administrative role; it’s a chance to be valued in a supportive team. We offer:
- A permanent, stable part-time position (20-25 hours per week) with a consistent schedule.
- $40 – $45 per hour based on experience and work.
- The opportunity to work in a fun, supportive, and high-energy team environment focused on well-being.
- A rewarding role where you can see the direct impact of your work in helping clients on their recovery journey.
- The satisfaction of being an essential part of a company that truly values your contribution.
How to Apply
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If you are ready to bring your energy and skills to our team, we would love to hear from you. Please email your CV and a cover letter directly to stevie@rehabcophysio.com. Tell us why you are the perfect fit for this role and our clinic. We look forward to connecting with you.
