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Are you a skilled problem-solver who takes pride in keeping things running smoothly? The Landmark Mandarin Oriental, Hong Kong, is seeking a detail-oriented General Technician to join our Property Operations, Maintenance and Energy Conservation (POMEC) team. This vital role is perfect for a hands-on professional who enjoys diagnosing issues, performing repairs, and contributing to the seamless operation of one of the world’s most acclaimed luxury hotels. If you find fulfillment in maintaining excellence behind the scenes, we invite you to bring your technical expertise to our exceptional team.
Company Overview
Mandarin Oriental Hotel Group is an international icon of luxury hospitality, managing a collection of distinguished hotels and residences in the world’s most celebrated destinations. Synonymous with refined elegance and legendary service inspired by its Asian heritage, the Group is at the cutting edge of creating unforgettable luxury experiences.
The Landmark Mandarin Oriental, Hong Kong, stands as a chic urban sanctuary in the heart of this dynamic city. Renowned for its contemporary design and innovative amenities, our hotel has achieved the prestigious Triple Five-Star honour from Forbes Travel Guide across hotel, spa, and dining categories. We are a global pioneer in blending eco-conscious sustainability with unparalleled luxury. Our reputation is built on unmatched personal service, integrity, and a deep commitment to providing our colleagues with outstanding professional training and clear pathways for career growth.
Key Responsibilities
Your day-to-day will involve ensuring our hotel’s engineering systems operate flawlessly to support an unparalleled guest experience. Key duties include:
- Conducting repair, maintenance, and diagnostic work across all plant rooms, equipment, and hotel areas, upholding the highest standards of safety and condition.
- Strictly adhering to all Fire, Life, Health, Safety, Security & Environment (FLHSS&E) standards and being fully familiar with our hotel emergency procedures.
- Providing courteous, professional, and prompt assistance to guests and fellow colleagues whenever needed, representing our engineering department with pride.
- Executing tasks as outlined in the hotel’s Planned Maintenance Programme and ensuring all related logbooks and records are accurately maintained.
- Supporting energy conservation initiatives and assisting in monitoring the performance of building systems to suggest improvements for operational efficiency.
- Coordinating repair work for guest rooms and public areas, liaising with other departments and external contractors as required.
- Setting up audio and video equipment for hotel functions and events.
Qualifications
We are looking for a candidate who possesses:
- A minimum of a higher certificate in Building Services, Mechanical, Electrical Engineering, or a related discipline.
- At least two years of relevant hands-on work experience in a technical maintenance role.
- A valid Electrical Worker License; possession of a Grade ‘A’ license is a significant advantage.
- Strong spoken and written communication skills in Chinese/Cantonese, with a basic command of English.
- The ability to work independently, manage multiple priorities, and perform effectively under pressure.
- Foundational computer skills for record-keeping and system monitoring.
- Additional qualifications that will make your application stand out:
- Holding a Fire Tube Boiler License and possessing practical knowledge of engineering plants and boiler operations.
- A proactive mindset with a keen eye for identifying opportunities to enhance system performance and reliability.
Benefits and Perks
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We believe our colleagues are our greatest asset. When you join the #MOfamily, you can expect a comprehensive package designed to honor your contribution and support your journey:
- Your growth is our priority. We offer tailored training and development programs at every career stage to help you continuously advance your skills.
- MOstay Programme: Explore the world with us. You and your loved ones will enjoy complimentary night stays and special rates at Mandarin Oriental properties worldwide.
- A competitive hourly wage of $20.00 – $30.00, based directly on your experience, with paid overtime opportunities.
- Your wellbeing matters. We provide access to a variety of health benefits and wellness initiatives to help you maintain an excellent work-life balance.
- We are committed to your long-term welfare. The group offers competitive retirement plans based on your role and length of service.
How to Apply
If you are ready to apply your technical skills in an environment of legendary service, we encourage you to take the next step. Please submit your detailed resume and any relevant certifications through our official careers portal. Our hiring team looks forward to reviewing your application and discovering how your expertise can contribute to our continued excellence.
